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John Matthew

John Matthew is founder and Managing Director of Switch - Directions for Business 

Sales: we’re all in it together

Australian software company Atlassian has made a stir twice in the past 12 months. First, it listed on the New York Stock Exchange and is valued at around $US5 billion. Then it let the world know that it did not employ a sales team.

The right system for a better outcome

The way systems should be introduced to a business is evolving quickly. At the same time, the necessity for a systems-based business is more evident than ever.

Too busy to develop a strategy?

Many small business owners are too busy getting their hands dirty in the day-to-day operations to take a longer-term strategic view.

Values should really be called behaviour traits

The values of a business need to be more than abstract concepts; they need to be reflected in staff behaviour.

Are you meeting your communication needs?

Daily workplace conversations are a valuable resource, but effective workplace communication requires a more formalised setting.

Moving past command and control

New management system models are seeking to address the need for better communications and decision making in modern workplaces.

Addressing the bullying problem

Dealing with workplace bullying after the fact is evidence of organisational failure.

Leading out of the abyss

If managed effectively, businesses can emerge from a downturn stronger for the experience.

Getting your people to buy into the plan

WITH year’s end approaching there is precious little time to develop a business plan so that you hit the ground running in January, instead of continuing the same strategies that may not have been wor

If small business was easy we’d all run one

With so much information to assist business owners in sales, marketing, finance, management and strategy, why aren't we all great at doing these things?

Be wary of slipping into comfort zone

When a business is doing well, owners and managers can sometimes lapse into feeling too comfortable.

Rethink needed on open-door policy

Many managers proudly declare they have an ‘open-door policy’ that allows any employee to speak with them at any time of the day.

Business – it’s just a people game

It’s a cliche – business is a people game. And like many cliches, it’s true, but what does this mean in practice for your business? A good starting point is to ask: who are these people? 

Management can’t afford a ‘bad’ day

TOM Peters has written numerous books on management and is a modern-day management guru and, in February, I was fortunate enough to attend a seminar at which he spoke.One of his gems – his many

People management’s all about ... the people

Perth engineer Joe Ricciardo is a shining example of inclusive and open management.

A ‘loose’ structure can work for you

THE business management structure has remained fairly static for the past decade. However, recent changes in the business environment have brought about a challenge to long-held beliefs.

Some assumptions can prove to be fatal

A LARGE number of businesses I have dealt with begin by telling me that their business ‘meets and exceeds customer expectations’.

Developing real plans for the year ahead

NEW Year’s resolutions and the like have never been high on my list of priorities – until now.

Principles the same for all businesses

THE two most recent business articles I’ve read send out a strong and similar message.

Getting the very best from your people

JASON Clarke, founder of Minds at Work, Melbourne, said that, “when you employ someone, you’re actually renting their body; when you allow them to think, you get their mind for free.”

Take a customer’s view of your business

WHAT’S the most important element of your business? Finances? Your staff? Premises or resources?

Plan your departure right from the start

AT what stage do I employ an exit strategy?The short answer is: The day you start or buy the business.If you start with an understanding of the principle of seeing thebusiness as separate from yoursel

Clear understanding of expectations vital

THE beauty of a systems approach to business is that everyone can be absolutely clear on what is expected of them.

Most-read

Sales: we’re all in it together

Australian software company Atlassian has made a stir twice in the past 12 months. First, it listed on the New York Stock Exchange and is valued at around $US5 billion. Then it let the world know that it did not employ a sales team.

Too busy to develop a strategy?

Many small business owners are too busy getting their hands dirty in the day-to-day operations to take a longer-term strategic view.

Values should really be called behaviour traits

The values of a business need to be more than abstract concepts; they need to be reflected in staff behaviour.

The right system for a better outcome

The way systems should be introduced to a business is evolving quickly. At the same time, the necessity for a systems-based business is more evident than ever.

most commented

Values should really be called behaviour traits

The values of a business need to be more than abstract concepts; they need to be reflected in staff behaviour.