f you’re not prepared for a customer’s objections, you may as well kiss the sale goodbye. Photo: Stockphoto

Take charge when the sale stalls

‘I want to think about it’ or ‘I need some time to think it over’ are among the most frustrating expressions a salesperson can hear from a customer. You feel helpless, or if you’ve been poorly trained, you may lapse into some manipulative dialogue that does nothing but promote self-doubt.


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