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No secret to why the service is poor

I AM amazed at how many times someone in a service environment delivers lousy service. And it’s often not just lousy - add rude, offensive, abrasive, defensive, maddening and, most of all, disappointing.

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6th-Australian Institute of Management WA20,000
7th-Murdoch University16,584
8th-South Regional TAFE10,549
9th-Central Regional TAFE10,000
10th-Saferight8,000
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