In the past five years, Rochelle Masters has seen her small psychology clinic in Perth’s northern suburbs grow through her unique approach to community engagement.
A focus on managing operational costs and detailed long-term planning has earned Mosaic Community Care a Rising Stars award in the not-for-profit category.
Since 2016, the Perth-based disabilities service provider has undergone an increase in turnover and expanded to employ 153 staff to keep up with growing demand for its services.
Mosaic attributes its growth in that time to a variety of factors, such as engaging employees’ non-job-related skills to reduce resource costs, as well as expanding its service availability north of the city.
However, it was Mosaic’s preparedness for the National Disability Insurance Scheme in 2018 that ensured it was able to handle an intake of new clients.
Founded in 1992 by a group of community members who saw a lack of good options for their loved ones with disabilities, the organisation has since transitioned to a ‘profit for purpose’ model with an emphasis on financial security.
Recognising that implementation of the NDIS would lead to changes in how the business operates, Mosaic’s leadership team invested money in a safety net for future divestment and strategic growth.
That proved beneficial, given the financial pressures resulting from the rollout of the NDIS. However, its financial strength and attention to costs has ensured Mosaic can weather the changes while continuing to deliver vital services to the community.
Nowhere was that preparation more necessary than with Mosaic’s community access and support service.
One CAS client who benefits from Mosaic’s financial stability is a non-communicative Iranian immigrant who uses the funding to attend his local Baha’i’ Faith community in Rockingham; another man with cerebral palsy uses it to sing at open mic sessions in Fremantle.
It’s that ability to empower individuals within tight budgetary constraints that made Mosaic stand apart as a rising star.