Special Report: Technology's quiet achiever: ISPs - Michael Malone

As the creator of Australia's third largest Internet service provider, iiNet's Michael Malone has evolved from a hands-on technology operator. David Gibson and Mark Beyer report.

More than a decade ago, Western Australia had the highest number of Internet service providers (ISPs) in the country.

The Internet services marketplace is tipped for a significant shakeup this year as boundaries that divide traditionally separate sectors disappear.