Specialising in information technology services, ZettaServe was formed by Dr Nathan Harman in 2003 following his departure from Marconi Australia, which dissolved its desktop management division in late December 2003 to refocus on its core telecommunications businesses.
ZettaServe successfully negotiated a transfer of Marconi software packaging contracts with Woodside Energy and desktop management contracts with WMC Resources.
In early January 2004, ZettaServe hired several key staff and began delivering software packaging and desktop management services to Woodside and WMC.
The business provides technical services delivery, systems integration and technology outsourcing to markets including energy and utilities, retail, primary industry, financial services and the public sectors.
During the past two years, ZettaServe has expanded its clientele, services and staff with many of the company’s active clients in the top S&P/ASX 50, including Woodside Energy, BHP Billiton, Rio Tinto, Coles Myer and many more. They cover a diverse range of industries including retail, finance, IT, mining and energy.
ZettaServe’s turnover has increased from $300,000 in 2003-2004 to $3.9 million in 2005-2006. A turnover of more than $9 million is forecast for the next financial year.
ZettaServe also has offices in Melbourne and Sydney and has grown from five employees in 2003-04 to 38 in 2005-06.
ZettaServe’s five-year objective is to expand from being a provider of niche services in a predominantly WA market to undertaking and offering complete IT outsourcing (XSP) services in Sydney, Melbourne and Brisbane, while the company’s 10- and 20-year plans involve global aspirations.
In July last year, ZettaServe was awarded the outsourcing contract for the management and operation of mBox.com.au communications service by ASX listed VPH Ltd. Within 12 months ZettaServe helped return the company to profitability, increased revenue by 38 per cent and expanded the network internationally. In addition to mBox, ZettaServe has acquired partial ownership of the start-up property site rent.com.au and secured contracts for its management.
