27/08/2021 - 12:03

Why your council should invest in internet infrastructure

27/08/2021 - 12:03


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Government organisations are only going to become more and more dependent on connectivity into the future. The pandemic has proven businesses and government organisations that had robust and scalable online systems and infrastructure in place prior to the pandemic fared better through lockdown.

It’s a lesson not to be taken lightly.

A good question to ask yourself is whether your government organisations’ systems are flexible and scalable enough to withstand the uncertainty of ‘Covid normal’, in which lockdowns can still occur at any time. As everyday operations increasingly migrate online - a pattern only reinforced by lockdowns - do you think the existing copper infrastructure at your sites will be able to handle your organisations' connectivity needs into the future? 

If you expect your government organisation will regularly use cloud-based applications and teleconferencing technology, regularly upload large files, or you want to make use of new technologies such as internet of things (IoT) devices or SD-WAN, your copper infrastructure will probably not cut it.

$0 fibre* upgrades available for councils

Government organisations need to get their connectivity mix right and select nbn™ plans proportional to their needs both now and into the future. Fibre internet is the fastest and most reliable fixed-line connection available on the nbn™ network. However, the nbn™ infrastructure at your site can limit the plans and speeds available to you, and whether or not you can access fibre internet services.

That’s why NBN Co’s $700 billion fibre rollout package is a big deal for local government organisations  – under the package, 9 out of 10 businesses and government organisations across the country can access a $0 fibre upgrade* to their premises if they sign up to a 36-month nbn™ Enterprise Ethernet plan. Not only has NBN Co announced an additional 44 new nbn™ Business Fibre Zones - increasing the total to 284 fibre zones - but it has introduced a range of new wholesale discounts, which are particularly beneficial for regional council sites. Symmetrical business fibre plans are becoming more affordable than ever!

Plus, if your local government organisation doesn’t fall within a business fibre zone or doesn’t qualify for a $0 fibre upgrade, NBN Co has allocated $50 million to work specifically with local councils and state and territory governments to identify places where fibre internet infrastructure could be built. 

Connectivity infrastructure - an investment for the future

Pandemics and lockdowns aside, the future of government operations is digital. With the rise of e-commerce and the experience economy in the private business sector, citizens will expect the same flexibility when they access council services.

Local government organisations can keep up with these expectations by getting on board with the great digital migration, in which everyday functions of business and government are relocating to the online space. From accounting software stored on The Cloud, to the use of artificial intelligence in customer service, technological developments underpinned by connectivity are revolutionising how businesses and government organisations operate.

A slow internet connection at your site can make it very difficult to make use of these technologies.

An example from the business world, Byron Bay-based visual effects (VFX) company Cumulus Visual Effects drastically improved operations and solidified themselves as a global player in the industry following the installation of nbn™ Enterprise Ethernet to their site. Having worked on some impressive films alongside the likes of Netflix and Sony Entertainment, their previous upload speed was capped at 10Mbps, meaning they had to schedule project completion dates many days ahead of deadline to allow time for the files to be transferred. Now, despite being located in a regional area, the company has not only reduced the time it took to send and receive large project files from around the world, but also expanded into a local hub for the industry, grown their in-house team, and engaged clients they’d never been able to before. You can read the full case study here.

This is the power of nbn™ Enterprise Ethernet.

With symmetrical plans ranging from nbn™ 100/100 to nbn™ 1000/1000, nbn™ Enterprise Ethernet is highly resilient and will ensure your government organisation has the bandwidth to power all of your applications and network into the future.

Here’s why you should consider signing up to nbn™ Enterprise Ethernet with Aussie Broadband:

- Access to our award-winning industry portal
If you sign up to nbn™ Enterprise Ethernet with Aussie Broadband, you’ll get access to our industry-first portal, Carbon, which lets you order and manage your own services via a single, easy-to-use interface. Whether it’s libraries, leisure centres, childcare facilities or art galleries, Carbon will streamline the way you manage complex telco services at your sites, giving you access to the same diagnostic and service analytic tools that our staff use.

Discover how Carbon helped the Shire of Mundaring during the WA bushfires here.

- Backing from an Australian-based team of experts
All of our staff are based right here in Australia. If you have an issue that needs resolving quickly, you can rest assured that our friendly team of network engineers and dedicated account managers will be on hand to address the issue quickly - you won’t have to deal with overseas call centres or scripted responses.

- Businesses across Australia love us
We’re Australia’s top-rated telco with thousands of positive reviews. We’ve won multiple awards for our customer service, network performance and innovation, including Canstar Blue’s ‘Most Satisfied NBN Customers’ (2019 and 2020) and ‘Innovation Excellence Telecommunications’ (2021), Roy Morgan ‘Internet Service Provider of the Year’ (2021), Choice Magazine’s ‘Best ISP for Customer Satisfaction’, and Mozo’s People’s Choice Award for ‘Outstanding Customer Satisfaction, Connection Speed, Service & Support, and Most Recommended (NBN Category)’ (2021).

Find out if your council sites are eligible for a $0 fibre upgrade with our FREE address checker here. Or, for more information, give our expert team a call on 1300 161 625 or visit our website here.

*$0 fibre install available in select areas with our nbn™ Enterprise Ethernet service on a 36-month contract.


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