WA firm caught in the crossfire

PERTH-based company Millen-nium Solutions has been caught in the backwash from an Australian Consumer and Competition Commission action against three eastern states firms.

The ACCC has filed proceedings in the Melbourne Federal Court against Millennium Diag-nostics (Victoria) Pty Ltd, Millennium Solutions (Australia) Pty Ltd and Millennium Solutions Group Australasia Pty Ltd.

The commission is alleging the companies have engaged in misleading and deceptive conduct in connection with the promotion of franchises for Year 2000 compliance computer software and technical support services.

However, those three companies are in no way related to the Perth-based Millennium Solutions.

While Millennium Solutions (WA) does some Y2K compliance work, its principle business is actually in call centres.

It offers the Bendata suite of call centre programs.

Millennium Solutions (WA) managing director Tony Mitchell said his company was very careful about who it worked with.

“We chose Bendata because it has been around since the 1960s. Obviously the products have kept pace with technology but the brand has a history,” Mr Mitchell said.

“We like to work that way.”

Mr Mitchell said his company produced high-end Y2K compliance programs.

“We have some high profile Y2K clients in WA and nationwide,” Mr Mitchell said.

The company is also the master franchisee for the South Australian-based Allphones franchise, another long running operator.

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