08/06/2004 - 22:00

Top gong for ‘sustainable’ Nedlands

08/06/2004 - 22:00


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Top gong for ‘sustainable’ Nedlands

THE City of Nedlands has beaten some of Australia’s biggest businesses to win a major Australian Business Excellence award, in the process becoming the first Western Australian company or organisation to receive such recognition in the awards’ 16-year history.

The awards recognise excellence in business practice and organisational efficiency. Past winners include Boeing Australia, Honeywell, divisions of BHP, Kodak and Toyota Australia.

City of Nedlands chief executive officer Dr Shayne Silcox, who resigned late last week, said it was an overwhelming experience to be part of a relatively small local government organisation being judged against some of Australia’s major corporations.

“In terms of best business practice, the Australian Business Excellence awards are widely recognised as Australia’s most prestigious and this is why so many major companies and organisations enter each year – it is an opportunity to benchmark performances against the very best,” he said.

“The business awards program has helped us to create a sustainable city and has seen us reach a customer satisfaction rating in the top 1 per cent of all councils measured across the country.”

“To win at this level is testimony to the quality and commitment of the staff at the City of Nedlands.

“Regardless of the administrative structure that is in place, no business or organisation can be successful without a dedicated and highly efficient workforce.”

The awards are open to all organisations operating in Australia and have been designed to assist organisations to measure current performance.


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