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Satisfaction higher with small banks

The satisfaction level of Australian business banking customers has reached its highest level but, rather than the big four, it’s the smaller banks that are making them happy, according to a survey by Roy Morgan Research.

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Total Shareholder Return as at 30/06/16

1 year TSR5 year TSR
211thANZ Banking Group9%14%
290thWestpac-2%13%
306thTelstra-4%21%
307thNational Australia Bank-4%0%
319thCommonwealth Bank-7%14%
729 WA (and selected non WA) listed companies ranked by 1 year TSR relative to other companies with similar revenue
Source: Morningstar

Share Transactions

11/11/14
$0 Bought
11/11/14
$0 Other
Total value as at the date of the transaction
Source: Morningstar

Revenue

4th-Commonwealth Bank$27,005.0m
5th-Telstra$26,607.0m
6th↑Westpac$21,642.0m
7th-ANZ Banking Group$21,071.0m
8th-National Australia Bank$19,101.0m
79 listed non wa companies ranked by revenue.
Source: Morningstar

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