New team to the rescue

RESCUE Technology Group has restructured its management team and aims to further integrate its service offerings with parent company, Amcom Telecommunications.

The IT service company revealed the management changes had resulted in the departure of two directors, sales manager Glenn Farrow and technical manager Mark Middleton.

In their place the new management team will focus on better promoting and selling Rescue Technology Group’s service offerings, according to Amcom Telecommunications chief operating officer Clive Stein.

“The bottom line is that we have restructured Rescue. We are bringing in new professional management and retaining the Rescue business,” Mr Stein said.

The new vision for Rescue Technology Group centred on better marketing of the company’s range of IT service offerings, he said.

Those charged with that mission are the newly appointed business operations manager and network manager, who will soon be joined by a sales manager, Mr Stein said.

The new team will now report directly to Mr Stein.

“I currently sit on the board of Rescue and Amcom. The day-to-day reporting is responsible to me but there is still a board of directors,” he said.

Mr Stein said the change would allow the company to focus on revitalising itself, with the decision to bring in new management based on a disagreement over integrating Rescue with the Amcom business. 

Mr Stein said there had been no cancellation of the company’s existing contracts and customers had been fully briefed and were accommodating of the changes within the organisation.

“It is business as usual,” Mr Stein said. “We have communicated this to our customers and we have explained recent problems and explained that we have dealt with them.

“We will continue to do the same services that Rescue offered, including systems integration, Novell software licensing etc. What we are doing is really pushing our products to the market a lot more aggressively.”

 “We are more focused on strategic growth. We feel insufficient marketing has been done on Rescue products in the past.

“We will be promoting ourselves more and inviting business customers out and hosting weekly breakfasts. We are going to be much more aggressive in marketing our services.”

Mr Stein said the company was looking to expand on the back of similar growth experienced at Amcom Telecommunications.

 “Business has been growing for Amcom. The exciting thing, and what will hopefully filter through to Rescue, is that broadband years ago was something that would have been nice but not a need to have. Now every business needs broadband,” Mr Stein said.

Another growth area was in the data centre segment, according to Mr Stein, who said Rescue Technology Group’s Osborne-Park based data centre was a significant operation that the company wanted to grow.

“A core focus at Rescue is the data centre. It’s an ‘out of the big-smoke’ data centre. It’s out of the CBD that is easy to get access to,” he said.

“We are essentially growing that to attract clients looking at hosting their computer environment and servers.”

Mr Stein said the company would promote a ‘bring your own server’ to companies wanting to replicate their computer environments, but in the secure environment of the Rescue Centre.

p          See Technology, page 19, for an overview of the Perth’s data centre market.

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