The state’s fire and emergency services department will receive a new computer-aided dispatch (CAD) system under a $7 million deal with Motorola, bringing it in line with technology used by WA Police.
The state’s fire and emergency services department will receive a new computer-aided dispatch (CAD) system under a $7 million deal with Motorola, bringing it in line with technology used by Western Australia Police.
With the new CAD system, the Department of Fire and Emergency Services will receive collected and collated information from agency databases, command centres and frontline officers working in the field.
The PremierOne CAD system creates a hub between public safety agencies and the general public, including ‘000’ calls. The same system was provided to WA Police in 2015 under an $11 million deal.
“The new CAD system will provide DFES with many enhanced features to enable greater visibility of its resources for better decision-making and resource management,” Motorola said in a statement.
“This includes mobility technology to provide instant and precise, mapping, dispatch and premise hazard information to crews working on emergency response vehicles.
“This vital information helps DFES personnel to be better informed before moving into potentially dangerous situations.”
Motorola said the fact WA Police also used the platform enhanced the opportunities for collaboration and coordinated incident responses between the two agencies.
Motorola Australia and New Zealand general manager Steve Crutchfield said the CAD systems would provide full support for daily operations for DFES and WAPOL, and can be ramped up to support peak events and emergencies.
“Placing the right information into the hands of first responders leads to better, faster and more accurate decision making in critical moments,” Mr Crutchfield said.
“The PremierOne CAD technology platform will help DFES to manage their resources more efficiently so frontline officers can be deployed quickly and effectively to protect their communities.
“In the future, having fire and emergency services and police agencies using the same CAD technology means they can collaborate more effectively during peak events including major bushfires.
“This creates a clear, common operating picture of what is happening in real time, helping response agencies to protect lives and property.”