WIRELESS specialist Memo Communications is developing a niche market for its products to assist hearing-impaired workers gain employment and work more effectively.
The Osborne Park-based company has customised its vehicle fleet management technology and provided it to hearing-impaired delivery driver, Graham Wilkins.
The system has helped Mr Wilkins communicate more effectively with his employer’s headquarters when he’s out on the road.
Previously, Mr Wilkins contacted his employer through the use of mobile phone text messages, which proved costly and time consuming.
The Memo Communications technology provides Mr Wilkins with a keyboard and screen that links his delivery vehicle to his employer’s headquarters, enabling him to send and receive messages.
Memo Communications managing director David Watkins said the company’s suite of products could be used in a range of vehicle fleet management scenarios.
“The technology allows information to be sent to and from the field anywhere in the country,” he said.
“The technology allows fast data communication via the GPRS network and is especially suited for vehicle communication where there is limited radio coverage or slow and expensive dial-up connections.
“I am pleased that it has been such an effective solution in this instance and we are confident that the product will allow many more people to be employed in industries previously unavailable to them.”
Memo Communications was established in 1979 and has 32 staff in Perth and Sydney.
The company is WA’s largest dealer of Motorola products and also has divisions dedicated to designing turn-key communications for corporate and government clients.
The company has a research and development division to produce its own suite of wireless technologies. Its clients include the Sydney Water Corporation and Energy Australia.
