MANY managers and supervisors do not have enough training to allow them to perform their roles adequately, says the Centre for Business Solutions.
A CBS spokesman said this may be due to staff progressing within an organisation on the simple basis of seniority.
“While they were climbing up the ranks, they may not have received formal training to equip them with the necessary skills needed to perform their role properly,” he said.
“For these people, management training is essential to solidify their experience with some ‘back to basics’ theory.”
CBS offers the Frontline Management Program, an accredited training framework to develop and enhance managerial competencies.
Core modules include Becom-ing a Manager, Managing Safety and Leadership. Elective modules range from Managing Change to Continuous Quality Improvement and Building Teams.
Three levels of qualification are available – Certificate III, Certificate IV and Diploma in Frontline Management. The next run of modules commences in February.
