Local taxi industry reviewed

THE WA taxi industry is in need of sweeping reforms, according to an independent review undertaken by BSD Consultants.

Industry’s key stakeholders must respond to the National Competition Policy review in three weeks.

NCP steering committee chairperson Stuart Hicks said the proposed changes to the regulation, structure and delivery of service in the taxi industry would be discussed with key industry stakeholder groups.

Mr Hicks said customer service issues were a major part of the recommendations. Key recommendations included:

• Reducing government involvement in industry regulation, with an emphasis on outputs rather than inputs

• Replacing limitations on the issuing of taxi licence plates with more stringent driver training requirements

• Retaining maximum fares

• Better policing and enforcing of Small Charter Vehicle regulations to create a fairer marketplace.

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