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Family history prints success

This is one of the reasons Pilpel Print director Geoff Pilpel, the third generation of the Pilpel family to work in the business, offered to explain what helped the 75 year old company win the Third Generation Family Business Award.

“We’ve had a lot of clients that have been with us for a long time. They feel they can trust us,” he said.

Mr Pilpel has been with the firm – that was started by his grandfather Josh in 1927 – since 1981. His father Richard is the company’s managing director.

“The business has changed considerably, even in the time I’ve been with the business,” he said.

“When I started we were still doing some hot metal printing.

“But with the new technology you have to make sure you check things. Things are done so quickly now with stuff arriving on disk or on film.”

Mr Pilpel said the print industry in Perth had changed considerably too.

“When my grandfather started the business there were probably only a handful of printers. Now I think there are too many for the Perth market. Too many are trying to compete on price,” he said.

The printing industry has also had to deal with the emergence of franchise operations such as Kwik Copy and Snap Printing.

Bread and butter work such as invoice books, business cards, letter heads and wedding invitations are largely being tackled by such franchises or even the clients themselves.

Mr Pilpel said the company had opted to chase the high end of the market.

It also offers Perth’s largest print finishing shop and does finishing work for other printers.

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