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Ageing Workplace Population Strategies – Problem ...or...Opportunity? Australian Management Centre Forum discussing 14 key business issues and challenges, including energy and health at work, inspiring younger generations and keeping baby boomers connected to the business. Speakers include representatives from the Australian Management Centre, the Equal Opportunities Commission of Western Australia and Alcoa of Australia. $195 per seat or corporate tables of six for $1,100. From 7.15-9.30am on September 9 at the Perth Convention Exhibition Centre. Ph 1300 466 688, visit www.amcinnovation.com. Managing the Customer Experience – Are there lessons that can be applied by WA businesses? Jurek Leon will share some of the key ‘learnings’, anecdotes and examples in a framework that is relevant for family businesses in WA as well as excerpts from the 2008 European Customer Experience Management Conference held in London where speakers included Richard Branson, Steven Covey (author of the 7 Habits of Highly Effective People), Ken Blanchard (author of The One Minute Manager and Raving Fans), Fred Reichheld (the world’s foremost loyalty expert), among others. Breakfast 7:30-9:30am on September 25, presented by Family Business Australia. $45 members/$55 non-members. Contact Lorraine on 9454 2843 or fbawa@fambiz.com.au The politics and science of Climate Change: The Wrong Stuff. How much do we really know about the science of climate change? Harold Clough Lecture delivered by Aynsley Kellow, head of school of government at the University of Tasmania. Professor Kellow has written about the politics and science of climate change, including his most recent book, Science and Public Policy: The Virtuous Corruption of Virtual Environmental Science. From 12:30-2pm on October 2 at the Duxton Hotel, 1 St Georges Terrace, Perth. Tickets from $75. Ph Morgan Willcox, 03 9600 4744, email mwillcox@ipa.org.au or visit www.ipa.org.au. Public Relations Institute of Australia: Wide Focus for National PR Conference Featuring PR professionals from around Australia and overseas, including renowned communications and strategy director for former UK PM Tony Blair, Alastair Campbell. In line with the conference theme ‘The New Communicator’, speakers will examine topics such as using new media to engage the workforce, corporate lobbying, the digital radio revolution and communications strategies for climate change. Held from October 13-14 at the Esplanade Hotel, Fremantle. Tickets $995 members/ $1,295 non-members, including gala dinner. Ph 02 8908 8555, email dominic@acevents.com.au or visit www.acevents.com.au for details. Western Australian Community Foundation Summit Today’s choice for tomorrow: lead, follow or get out of the way! The summit focuses on equipping individuals, groups and organisations in assisting communities to thrive and participate in the state’s current rapid growth and development. The summit aims to advance leadership action and promote philanthropy as an essential part of a healthy community. The program has broad relevance for individuals, groups and businesses who wish to develop or enhance their skills in building leadership capacity or effecting real change in their endeavours. $100 including lunch and sundowner, 8:30am-6 pm at the Government House ballroom. Ph 9224 6010, email info@wacf.org.au.

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