Easy access for small business to advice

To help small business do business better, the Australian Competition and Consumer Commission has established a dedicated small business helpline. Small businesses operators can now speak directly to staff highly trained in small business and franchising issues by simply calling 1300 302 021. "While the ACCC and the Trade Practices Act continues a strong enforcement focus, our ultimate objective is to assist business, especially small business, to understand their responsibilities and rights and, as much as possible, avoid problems associated with trade practices compliance failures", ACCC Commissioner John Martin said. "The ACCC is committed to keeping small business operators informed of their rights and responsibilities under the Act and assisting small businesses in resolving their trade practices issues and concerns.” Online trade practices information for small business has now been made more accessible with the inclusion of a small business easy access point on the homepage of the ACCC website. With one click on the easy access point, small business operators will now be directed to dedicated small business pages with everything they need to know at their fingertips about complying with the TPA and the protection it provides.

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