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GOOD CALL: Youcallme.com founder Jason Jordan is putting the service back in customer service. Photo: Grant Currall

Call goes out for customer service

Anyone who has ever called one of the large telecommunications companies or a government department, waited in a phone queue or attempted to navigate an interactive voice response (IVR) menu system will know the frustration advances in technology can bring to dealing with monolithic institutions.

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6th-Australian Institute of Management WA20,000
7th-Murdoch University15,536
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