Dr Mark O’Brien is a co-founder and medical director of the Cognitive Institute, an organisation founded to equip health care leaders and their teams with enhanced non-technical skills such as communication and leadership. He is an experienced clinician and medical practitioner, and has held board and governance positions across a range of public & private health care organisations for over 20 years. Dr O’Brien is a recipient of the Queensland 2002 Hunt and Hunt Inaugural Award for Healthcare Leadership, and the 2016 Queensland President’s Award by the Australian College of Health Service Management for his services to health care. He has authored numerous publications on non-technical skills that contribute to safer and better patient outcomes. Dr O’Brien holds a Medical degree from the University of Queensland, is a Fellow of the Australian College of Rural and Remote Medicine and the Royal Australian College of General Practitioners, and an Associate Fellow of the Australian College of Health Service Management. He is also a graduate of the Australian Institute of Company Directors and of the Oxford Advanced Leadership and Management Program at Oxford University.