Daniel Lai has extensive industry experience in successfully delivering outcomes as part of a senior executive team to both government and commercial organisations. He also has direct experience in implementing organisational change to address the real challenges businesses confront in a rapidly evolving environment. Over his career, Mr Lai has had many successes including leading the Security Enterprise Architecture for the Single Information Environment for the Department of Defence, leading enterprise change as the national manager of service delivery for the Australian Customs and Border Protection Service, and restructuring and implementing enterprise ITIL services for the Australian Customs and Border Protection Service. Mr Lai is a regular speaker at industry events and has been featured in the Financial Review and CIO magazine.