Silver Linings was founded in 2014 to provide specialist Salesforce services and expertise to Western Australia businesses, State and Local Government, and the For Purpose communities. Over the proceeding 10 years, Silver Linings has grown to be the largest Perth based team of Salesforce experts, providing an unrivalled local, face-to-face, and trusted support for our clients.
Silver Linings has been the trusted Salesforce partner for some of Western Australia’s most recognisable brands and Salesforce success stories including Police an Nurses Bank, Thermomix, Wizard Pharmacies and Aqua Technics Pools.
The Salesforce solutions we implement for our customers include:
· Customer Relationship Management (CRM) including stakeholder management.
· Artificial Intelligence
· Case Management Solutions
· Marketing
· Financial Services Cloud
· Health Cloud
· Online Self Service Portals
· Tender and Bid Management Solutions
· Customer Relationship Management for Mining
· NDIS Solutions and Non-Profit Clouds
· Integration including MuleSoft
Our team consists of some of Perth’s most experienced and highly credentialed Salesforce consultants, delivering industry best practice solutions by leveraging the best and latest functionality and technology from Salesforce, a leading global software platform.
Our WA Hub for Salesforce Managed Services provides a support in your timezone, during WA business hours, giving our customers the peace of mind that help is never far away and our team can be available on site when you need. As a a client of our WA Salesforce Support Hub, you have access to the depth of knowledge of our entire team of specialist Salesforce Architects, Developers and Administrators, Product Specialist, and Functional and Industry experts.
Leveraging our team of Salesforce specialists, turbocharges the return on investment for our clients Salesforce solutions, powering revenue growth, efficiency and productivity on the Salesforce Platform.
We ensure that our consultants build strong relationships with our customers, providing ongoing continuity of resources, building a deep understanding of their businesses and detailed requirements.
For 10 years, Silver Linings have supported WA State and Local Government including:
· WA Department of Health – Vaccinate WA
· Legal Aid Commission of WA – Customer Relationship Management and Legal Practice Management
· Insurance Commission of WA – Critical Injury Scheme Case Management
· Department of Communities – WA Family and Domestic Violence Hubs Case Management
· Small Business Development Commission WA – Customer Relationship Management
· City of Stirling – Salesforce Managed Services
