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Has ISO 9000 made your business efficient or inefficient?

IF ISO 9000 is the road to efficiency, why does it come with so much excess baggage? Procedure manuals are hardly ever read, have to be kept up to date and circulated by a staff member, add little or no value to company performance, and add bureaucracy and costs you don’t need.

There is, however, a simple route... Process Expert, the most advanced, user-friendly process mapping and analysis tool there is. Process Expert will give you the power to eliminate all existing procedure manuals, reduce procedure text by up to 80 per cent, identify specific staff responsibilities, reduce time spent training new staff on how work flows, assist you to identify improved ways of working, assist reduce operating costs, identify waste and duplication, measure and analyse every business process, identify links between departments and project a “what-if” analysis on every process.

Process Expert’s unique “Multi-Level Mapping” methodology allows the user to graphically portray the end-to-end business processes (instead of departmental procedures). It uses only two drawing symbols, and this combined with multi-level mapping ensures that your processes are clear, concise and structured to enable you to drive up performance and profitability while driving down waste and duplication.

Unlike traditional mapping flowcharts, Process Expert is easy to use, is quicker to produce, amend, and manage process maps, and will allow you to attach all existing documentation. And most importantly, is fully compatible with ISO 9000 requirements including document control, change control and the alignment of processes to clauses in the standard.

Employees can view process activities inside and outside their own sphere of responsibilities as the product allows users to navigate between processes and departments.

Process Expert will give your business a quality management system that brings benefits and improvements to the whole of your business, making it a system that is interactive and a real platform for continuous improvement. Senior management happily buy into Process Expert because the effects are tangible and immediate!

For further information, call the Euro Asian Pacific Group on 9474 5411 or fax 9474 3002.

* Website (product): www.ethosmarketing.com

* Website (distributor): www.eapcg.com.au

· See Business Planner for seminar details

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