Transforming Your Organisation’s Decision Processes

Making key decisions and designing the processes by which they are made is a central responsibility of the senior executive team. Most senior executives know that their current processes could be improved, and that even modest improvements could yield important benefits, but they have only vague guidance about how this might be done. On the one hand the unstructured, intuitive approach to both individual and team decision making (Decision 1.0) gives unsatisfactory results and too often collapses into argumentation, politics and indecision. On the other hand the growth of sophisticated decision analytics (Decision 2.0) offers real potential, but tends to focus too narrowly on easily measureable factors and sophisticated (and often opaque) mathematical techniques.

This workshop introduces a third, potentially transformative alternative: Decision 3.0. Decision 3.0 turns on two things: an awareness of some of the important psychological traps that can reduce our decision effectiveness; and a mastery of a small set of simple but powerful decision tools that can help us overcome these traps. The workshop will draw on a variety of case discussions, decision-making exercises, and short demonstrations to introduce Decision 3.0, a structure and language for making more thoughtful, effective and communicable decisions. We take a modular, tool-kit approach so that implementing even one or two of the tools offers real gains for both our individual and our team decision processes. Fully developed, however, Decision 3.0 can trigger a real transformation in the way our organizations make key decisions.

© Terry Connolly, June 2012

Who Should Attend

Senior decision makers, and those preparing to join those ranks, from private (both for-profit and not-for-profit) and public (governmental) organizations. The Decision 3.0 “transformation” is intended to involve ultimately every level of the organization. However, experience suggests that this is best accomplished by first involving senior decision makers in learning and using the core language and tools. The workshop will provide an introduction and overview to this new approach.

Meet the Expert

Dr Terry Connolly is Eller Professor of Management and Organizations in the Eller College of Management, University of Arizona. He is also Co-Director of the Decision Behavior Lab, which he established in 1983. He has studied decision making for over 40 years and has published five books and over 100 articles and book chapters. He is Past-President of the Society for Judgment and Decision Making and a Fellow of the Association for Psychological Science, and serves on numerous editorial and advisory boards.

Dr Connolly’s expertise in decision making is the basis of his extensive consulting practice. He has taught applied decision tools and techniques to executives at every organizational level, and consults with a wide variety of organizations in corporate, non-profit and governmental sectors. His education includes a Ph.D. in organizational behavior (from the Kellogg School at Northwestern University) and a B.Sc. in electrical engineering (from the University of Manchester, England).

Register Online – www.executiveeducation.murdoch.edu.au

Tel: 08 9360 1780

10% discount – CCI Members; Murdoch University Alumni; Multiple Bookings (3 or more)