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RightClick 2012

Event Date: 
05 September 2012
Time: 
12:07am
Venue: 
Hyatt Regency Hotel

RightClick is back for its fourth year! Designed to showcase the impact of new technology in the work place and how it has been adopted both locally and internationally.

Technology is a tool for an end. Organisations need to be clear on their goals and select technologies that will best meet them, not select technologies and adjust their goals to suit.  Hear from our presenters as to how they have achieved their corporate goals with the appropriate technology.

Topics Include

  • Security in the Cloud
  • Harnessing mobility
  • Database design for longevity
  • Service in the age of the digital citizen
  • The latest in online engagement from around Australia and overseas
  • Increasing patronage by replacing traditional service offerings with digital
  • Effective communication between technical and business audiences

Why Should Attend & Why?

  • Senior Executives who need to know more about optimizing the use of technology to meet their business needs.
  • Communicators and marketers who want to learn about improving the citizen and or customer service experience.
  • Anyone wanting to implemet effective online engagement strategies.
  • IT professionals wishing to hear examples of successful technology application in a wide range of organisations.

Speakers:

 

The Shiny New Thing: Why We’re Attracted to the Latest and Greatest

Service in the Age of the Digital Citizen

Tracey Gosling & Brady Jacobsen Australia Post

File Type Not Found: Locking Your Data Up in Databases

Meg Travers Digital Archive Support Manager State Records Office of WA

Information Systems Audit Report
Colin Murphy Auditor General Department of the Auditor General

Big Data: Creating Unparalleled Insights to Improve Service and Policy
David Merceron Executive Dierctor Ernst & Young Australia

Digital Revolution: Books to Bytes
Peter Edwards Client Services Team Leader State Library of Western Australia

Lost in Translation: Effective Communication Between Technical and Business Audiences
Heather Hukins Technology and Program Management Specialist

Organiser: 
IPAA WA
info@ipaawa.org.au
http://wa.ipaa.org.au/events/2012/RightClick_2012.aspx
08 9221 1177
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