Managing Others' Expectations, Relationships with Others & Resolving Conflicts
10 June 2015
IPA WA Division Training Room
Suite 9, 100 Mill Point Road
This workshop is the second part of a four part “Finding the Leader within” Training Program offered to members throughout the year. It can be undertaken as a standalone session.
In order to effectively manage expectations of any stakeholder, we need the ability to build trusting and sustainable relationships with them. For that, not only do we need the ability to communicate well, but also the ability to perceive what other people are thinking and feeling even though we may not feel the same way. Verbal and non- verbal communication skills and the ability to build good working relationships are the key components to communicating also in challenging situations and to resolving conflicts.
Member $250, Non-Member $310
Institute of Public Accountants
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08 9474 1755