Managing Others' Expectations, Relationships with Others & Resolving Conflicts

Event Date: 
10 June 2015
IPA WA Division Training Room
Suite 9, 100 Mill Point Road
South Perth

This workshop is the second part of a four part “Finding the Leader within” Training Program offered to members throughout the year. It can be undertaken as a standalone session.

In order to effectively manage expectations of any stakeholder, we need the ability to build trusting and sustainable relationships with them. For that, not only do we need the ability to communicate well, but also the ability to perceive what other people are thinking and feeling even though we may not feel the same way. Verbal and non- verbal communication skills and the ability to build good working relationships are the key components to communicating also in challenging situations and to resolving conflicts.

Member $250, Non-Member $310

Institute of Public Accountants
08 9474 1755
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