How to conduct Disciplinary Investigations

Conducting workplace investigations is one of the biggest challenges feared by all HR professionals and supervisors alike.

This one-day course provides participants with the practical skills and knowledge to deal with investigations from the very start when a complaint is received through to its conclusion. You will be shown how to draft an Investigatory Report
and provide recommendations based on a thorough investigation process.

By the end of the course participants will be able to:

• Understand the investigation process and legal requirements.
• Explain the principles of procedural fairness and natural justice.
• Understand how the investigation process links to the Fair Work Act, in particular, how to avoid a decision which could be deemed harsh, unjust or unreasonable.
• Understand the important role of policies and procedures within the process.
• Understand the difference between the complaint and the allegation.
• Consider pre-investigation matters such as suspension.
• Draft investigatory interview invite letters.
• Gather evidence from a range of different sources and consider information gathering parameters.
• Prepare for the interview and conduct effective interviewing skills.
• Successfully handle disruptive Union and other representatives.
• Evaluate evidence and report writing.

As part of the course you will receive template letters and a template report to be used for your future successful workplace investigations.

Cost $350 for WRMC members, $430 for non-members
Price includes lunch, morning and afternoon tea & coffee