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I have been a happy customer since Jan 2006 - But now August 2016 , over ten years my business will soon be with another provider . Lack of service NO response from 5 different Emails 11 days ago requiring support for an unreliable service which continually drops out ! In excess of 45 minutes 'wait times' for phone support either in the morning or late evening , past midnight Redirected calls to other departments disconnected . The New ownership must be to blame My dissatisfaction will be broadcast Bye iinet