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Working at iiNet is a tough job, but part of working for them is the rewards that come with the events, staff drinks that help the comradey that binds the staff together across all areas of the business. To be passionate about the brand and customer service in general you need to believe in iiNet and believe that you are being looked after and in turn look after our customers and the company. MIchael Malone said to me "look after people, and they will look after you". Thats something that has been built into the company since day dot. iiNet has looked after its customers and its staff, If it wants to attract staff members that do the same it really needs to pay attention to the company's previous operations.