It’s a question of health – Part 3

IT’S a fact of life. People die earlier than they have to because they didn’t take steps to prevent health problems. We know that prevention is better than cure. This applies equally to the world of work. How healthy is your small, medium or large organisation or business or work group? Ten minutes spent pondering this question might be one of the best ten minutes of your life (ok, I think it will be valuable but if it’s the best 10, it’s time you got out a bit more). In this week’s column, I continue with part three describing some of the factors you could consider in assessing the health of your organisation, business or work group. By doing this assessment you will identify those areas in which you most need to take action now to prevent more serious problems later. Free. You can do the full 80-item Health Check on-line at click Health Check and get an instant assessment. See how you score. Managing under-performing people - how well do we identify under-performing people and take action improve their performance? Maintenance of plant and equipment - how well do we measure the cost effectiveness of maintenance? How well do we maintain plant and equipment in terms of availability and reliability? Morale - how effectively do we measure and improve morale? How well do we identify the causes of poor morale and take remedial action? Performance improvement - how well do we identify and improve individual and/or team performance? Planning - how well do we plan and implement strategies? How effectively do we incorporate consultation into our planning process? How well do we measure the effectiveness of implementation? Products and services - how effectively do we ensure that our products/services are meeting customer and market requirements? How effectively do we review and develop new products/services? Problem solving - how well do we identify the underlying causes of problems and resolve problems effectively? Process - how well do we review and improve processes? Is continuous and sustainable improvement a standard operating procedure? Production - How well do we manage production volume, production capability and market requirements? How well do we optimise the value of raw materials and minimise the cost of waste? Productivity - how well do we measure and improve productivity of people, of machinery, of processes? Profits - how well do we manage our profit margins to ensure our best return on investment? How well do we track trends in costs and profit margins to enable early remedial action? Quality - how well do we measure and improve the quality of services and/ or products? Recognition and celebration - how well do we recognise, acknowledge and celebrate individual, team, and organisation performance? Recruitment and selection - how well do we attract and retain talented people? Relationships - how well do we manage inter and intra-group relationships? Risk management - how well do we identify, assess and manage risks? Roles and responsibilities - how well do we ensure that roles are clarified, relevant and accepted? Safety/health - how well to we manage compliance with safety rules and regulations? How safe is our workplace? How do we maintain a constant focus on safe working practices? Sales - how well do we manage sales growth? How well do we capitalise on opportunities to increase sales? Satisfaction (of employees) - how well do we measure and manage employee satisfaction? From the international best-selling books, ‘You Lead, They’ll Follow. How to inspire, lead and manage people. Really.’ Volumes 1, 2 and 3 by Daniel Kehoe published by McGraw Hill. for on-line orders. Daniel Kehoe provides a range of innovative tools for leadership, people management and business improvement to small, medium and large organisations including the You Lead, They’ll Follow Experience and Systematic-Innovation - one of the best ideas management systems on the planet. See T 08 9477 1135 E

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